FAQ
Q. Is ordering online secure?
A. Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other means). The server that hosts our bookstore encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it.
All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies. If you have further questions about the security of ordering online from SKH808, please feel free to e-mail us at info@skh808.com.
Q. Do you ship worldwide?
A. We sure do. International shipping is a flat rate of $30. Please allow 10-20 business days.
Q. Shipping Policy.
A. Shipping is $5 flat rate to the United States. Spend $50 or more and receive free shipping (United States only)! Please allow 3-5 business days.
Q. Do you provide information on product care?
A. We recommend hand wash with mild soap. Air dry out of direct sunlight to avoid fading and breakdown of material.
Q. What type of material do you use for your bags?
A. Our bags are made of neoprene which means they are splash proof! They are not waterproof, however, a splash or spill should not affect your items inside.
If you have any questions please visit our customer care center.